SSIU – Administrative & Underwriting Assistant

South Shore Insurance Companies
Job Description
South Shore Insurance Underwriters is currently seeking to fill the position of Administrative & Underwriting Assistant. SSIU operates a Gulf Coast owned and operated MGA (Managing General Agent) which provides property and casualty agents with the best excess and surplus lines products available across coastal Alabama, Mississippi, Florida and South Carolina – with immediate plans for expansion.

The candidate for this position should be team oriented, but a self-starter, and present themselves with integrity and professionalism, be a clear communicator with a customer-focused orientation. Business knowledge, critical thinking skills and understanding of underwriting principles are paramount to this position. This candidate will be willing to learn new skills quickly and thoroughly with the goal of advancement and both personal and professional growth. Dependability and initiative are key focuses of the strong candidate.

Hours:                    Full time (40 hours per week); Monday through Friday, 8 am to 5 pm CT.
Location:               Corporate Office (Foley, Alabama) or Satellite Office (Daphne, Alabama)
Training:                All training will occur in a paid, full-time work environment with specific goals set during the training period. Employment will begin with a 90-day trial period.
Benefits:                $14-17/hour DOE with full benefits package available including health insurance, paid holidays and leave
Department:         Underwriting / Operations
Reports to:            Operations Director / Account Manager
The duties and responsibilities of this job are subject to change and employees will be required to perform the new duties and responsibilities.
 
Purpose
The Administrative & Underwriting Assistant acts as the face of the company to agents and insureds and provides a superior customer service experience. Performs routine and moderately complex clerical, administrative and support functions. This position relies on sensible judgement and meticulous attention to detail. This person must ensure that accurate information is collected and entered into the company management system whereby policies are issued. Primary focus on Property and Casualty.

Responsibilities / Duties
Administrative, Underwriting Review and Policy Processing Functions, including but not limited to:
  • Reviews New Business and Renewal inspection reports enters inspection data into the company management system; gather necessary information and make decisions regarding risk acceptability due to underwriting criteria or discrepancies found within the report.
  • Communicate with Inspection Team regarding risk acceptance, declination or modifications
  • Complete reviews of renewing policies for accuracy and underwriting criteria
  • Process and complete new and renewal business binding within company management system
  • Process and complete endorsements (policy changes) and cancellations, following guidelines presented in training
  • Support the underwriting team by completing additional tasks as needed, including but not limited to inspection report processing and policy auditing
  • Organize and work with detailed records, maintaining updated files for each insured
  • Maintain exemplary customer service rapport by quickly and effectively addressing any needs
  • Completes other tasks and office duties as assigned
Performs other duties as assigned (no more than 5% of duties)
 
Education
Bachelors Degree preferred, Relevant Work Experience may substitute for degree requirement. High School Diploma required.
 
Qualifications / Required Experience
  • Minimum 2 years Administrative and/or electronic Data Entry experience, including excellent typing proficiency
  • Proficient and experienced with PC and all Microsoft Office programs
  • Verifiable employment history and positive references to such
  • Ability to communicate clearly and effectively both orally and in writing
  • Customer service skills including ability to display professional courtesy
  • Willingness to grow within the organization
Knowledge, Skills & Abilities
  • Ability to work independently and with little guidance management is necessary
  • Should be flexible and able to switch quickly from one project to another when dictated by business need. 
  • A willingness to put forth additional effort when critical projects arise as well as availability to communicate with people in different time zones are important. A positive, “can-do” attitude is expected. 
  • Selects appropriate means of communication; questions to seek clarification and understanding.
  • Maintains confidentiality.
  • Listens actively to others; conveys appropriate information to others.
  • Scope – work on problems of complex scope where analysis of situations or data requires in-depth evaluation of various factors.
  • Accountability – under minimal supervision, makes sound professional decisions.
 Physical Requirements
To perform this job successfully, an individual must possess the physical ability to perform each essential function satisfactorily.  Specific abilities include:
  • Ability to sit for extended periods of time
  • Ability to use fingers and hands repetitively
  • Ability to look at and read computer monitors for extended periods
*Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions as defined per Company policy
 
EEOC Statement
South Shore Insurance Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SSIU, LLC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
South Shore Insurance Companies expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of South Shore Insurance Companies employees to perform their job duties may result in discipline up to and including discharge.
To Apply
Send resume and supporting documents to mindy@ssiuw.com or fax to 251.923.4486. A copy of the SSI Companies’ Team Member Handbook will be supplied to candidates.
 
All employees are expected to support South Shore Insurance Companies Values by performing their jobs in a manner  that is Ethical, Respectful, High Performing, Forward Looking, and a Responsible Partner.
 
Contact Information