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Hospitality 101Training

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Name: Hospitality 101Training
Date: June 11, 2013
Time: 3:30 PM - 6:30 PM CDT
Website: http://www.faulknerstate.edu/programs/cpd
Event Description:


This is a customer service workshop for all new hires, re-turning frontline employees, and seasonal employees. Participants will develop an understanding of basic customer service skills, customer satisfaction, and loyalty. Participants will also learn what the local area has to offer.
 
This workshop is provided as a stand-alone customer service training and is also the introductory course to Faulkner State’s Five Star Southern Hospitality training.
Location:
All training sessions will be located at Faulkner State Community College on the Gulf Shores Campus.  3301 Gulf Shores Pkwy  Gulf Shores, AL 36542
Date/Time Information:
Tuesday, June 11, 2013
9:00 am to 12:00 noon
Contact Information:
Faulkner State Center for Professional Development
Fees/Admission:
Free
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