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Exception Service for Hospitality & Tourism

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Name: Exception Service for Hospitality & Tourism
Date: May 3, 2018
Time: 8:00 AM - 11:00 AM CDT
Event Description:
This seminar will help seasonal & full-time employees:
  • Understand your customer's needs, wants & expectations
  • Identify the key elements of Exceptional Customer Service
  • Create a Positive Impression 
  • Deal effectively with Service Recovery
 Facilitators:  Kim Chapman, Gulf Shores & Orange Beach Tourism
                      Amy Elliott, Women's Business Center of South Alabama

Register at:  https://events.r20.constantcontact.com/register/eventReg?oeidk=a07ef9oblz00d81e92b&oseq=&c=&ch=

 
Location:
Columbia Southern University
21982 University Lane
Orange Beach, AL 36561
 

 
Date/Time Information:
May 3, 2018 | 8:00-11:00 am
Contact Information:
Amy Elliott
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