Name:
Exception Service for Hospitality & Tourism
Date:
May 3, 2018
Time:
8:00 AM - 11:00 AM CDT
Event Description:
This seminar will help seasonal & full-time employees:
Amy Elliott, Women's Business Center of South Alabama
Register at: https://events.r20.constantcontact.com/register/eventReg?oeidk=a07ef9oblz00d81e92b&oseq=&c=&ch=
- Understand your customer's needs, wants & expectations
- Identify the key elements of Exceptional Customer Service
- Create a Positive Impression
- Deal effectively with Service Recovery
Amy Elliott, Women's Business Center of South Alabama
Register at: https://events.r20.constantcontact.com/register/eventReg?oeidk=a07ef9oblz00d81e92b&oseq=&c=&ch=