Name:
Disney's Approach to Quality Service
Date:
March 6, 2012
Event Description:
The Baldwin Business Support Center is bringing Disney Institute and its renowned professional development experience to our community. 'Disney's Approach to Quality Service" showcases how Disney is able to understand the psychographics and demographics of its Guests' needs, using a sound service infrastructure, ongoing research, and quality service standards that exceed Guests' expectations.
Discover how attention to detail creates a consistent, world-class service environment for both employees and consumers.
Download a flyer containing additional information - Click Here
View a Disney flash video with more information and links - Click Here
Discover how attention to detail creates a consistent, world-class service environment for both employees and consumers.
Download a flyer containing additional information - Click Here
View a Disney flash video with more information and links - Click Here